Susan McDonald Osborn - Learning Strategy Consultant

Susan McDonald Osborn is a Learning Strategy Consultant who assists organizations in maximizing the productivity of their workforces. With a master’s degree in human performance technology and over 20 years of experience, Susan brings best practices from both government and commercial entities to bear when working with call center clients. She has a strong background in learning solutions – from traditional classroom experiences to learning programs that combine high-tech and high-touch delivery methods.

Learn more about Susan.